Mortgage Servicing Quality Control

Unrivaled Insight  Value  Servicing Expertise  Commitment  Customization 

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Quality Control that is built for better

Discover the power of a BridgeRM partnership

A process designed for your peace of mind.

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Reduce risk, Increase effectiveness, leverage experts.

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Forward Mortgage Servicers

In-house or subservice, find out how BridgeRM drives value into every functional area of your business by providing expert-level insight to every stakeholder through tailor-made sampling testing and reporting.

Reverse Mortgage servicers

From HECM to Home Keeper, you need QC that is tailored to target your unique business risks. Forget QC as an add-on component or a single testing script, discover BridgeRM’s RSQC product that was built from the ground up to address the unique challenges and processes faced by reverse mortgage servicers.

Related Services

Operational risk assessments, compliance reviews, annual audits, regulatory audit assist, staffing and process outsourcing, foreclosure timeline software, claims loss analysis/ assignment. Find out some of the ways you can drive compliance and growth through our world-class risk management solutions.

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What our clients are saying

Testamonials

“We have used the BridgeRM team for a couple of years and have been impressed the entire time. They have always been accommodating to our request and are top notch on their deliverables and assistance they provide during our regular servicing QC reviews. We would like to provide a strong recommendation for our partners at BridgeRM. We wouldn’t hesitate to use their services again. "
Juston, Quality Control Manager @ FGMC
“I have worked with Heather, Taylor and the rest of the BridgeRM team for over three years. I found them to be responsive, helpful, and extremely knowledgeable. I enjoy our association and have no hesitation in recommending them to my colleagues.”
Colleen R., Director of Quality Control, Mortgage Servicer in Texas
TGFB! (Thank God for Bridge!)
Shauleen, Mid America
“I have worked with BridgeRM for 3 years as they have been performing our monthly servicing QC. I have so enjoyed it! Their customer service is unparalleled. Any time I have had a question or needed help with something (even if was last minute), they have always been quick to respond. They are extremely knowledgeable in their field and I can trust their results, which made my job so much easier. I would work with them again in a heartbeat!”
Lara M., Quality Control Auditor

Mortgage Servicing QC

  • Our process 
  • Benefits 
  • Features and pricing 
  • FAQ 
  • Servicing QC resources 

Consulting and Risk Management

  • Operational Risk Assessment 
  • Subservicer oversight/ annual review  
  • Compliance Risk Assessment 
  • Process, risks and controls review  
  • Foreclosure Claims Loss Analysis/ Assignment 

  

  • Regulatory Audit Assist 
  • Servicing process or organization buildout 
  • Due diligence/ transaction support 
  • Process improvement, design and transformation 
  • Training and development 

  

Process Outsourcing

  • Internal Audit 
  • Collections, Loss Mitigation staffing 
  • Customer service staffing 
  • Servicing QC 

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